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Product Updates

Product Update | Improved Supplier Functionalities in Sustainment

Product Update | Improved Supplier Functionalities in Sustainment
October 1, 2024
Doug Wick

This month, we’re putting the spotlight on suppliers!

One of our goals is to be the software suppliers love to use, and with that in mind, we’ve added several exciting new features designed to help suppliers stay organized, efficient, and on top of their projects. Whether you're managing quotes, tracking orders, or communicating with customers, these updates will simplify your day-to-day operations.

Track Everything You’re Quoting in One Place

Managing quotes can be challenging, especially when you’re juggling multiple customers and projects. That’s where our new Opportunity Functionality comes in. This feature centralizes all your quoting activity, allowing you to track and manage quotes in one convenient place. You’ll always know which quotes are pending, accepted, or need follow-up, so nothing slips through the cracks.

This means less time searching through emails or spreadsheets and more time focusing on winning new business.

Stay on Top of Your Customers’ Orders

Keeping track of outsourced projects and due dates can be a constant source of stress. With our new Order Tracking feature, you can easily monitor every project you’re working on, from initiation to delivery. You’ll have a clear view of what’s due and when, ensuring that deadlines are met and customers are satisfied.

No more surprises or missed deadlines—just a streamlined workflow that keeps your projects on track.

Centralize Your Customer Communications

Customer communication is key to successful project management, but keeping track of every conversation can be difficult when messages are scattered across emails, chats, and phone calls. Our new Centralized Communication feature brings all customer conversations into one place, making it easy to reference previous discussions, follow up on details, and ensure that both you and your customers are on the same page.

Now you’ll never have to dig through your inbox to find that crucial piece of information again.

Keep Your Team Aligned with Team Messages

Teamwork makes the dream work, and with our new Team Messages feature, keeping your internal team aligned has never been easier. Whether you need to share project updates, assign tasks, or take notes on specific details, Team Messages allows your team to stay in sync without missing a beat.

It’s a simple yet powerful tool to ensure everyone is on the same page and no detail is overlooked.

Take Advantage of New, Improved Supplier Functionalities

These updates are designed with you in mind, giving you the tools you need to stay organized, connected, and efficient. We’re excited to see how these features help you optimize your processes and improve your supplier relationships!

Want to see what it's like? Login to Sustainment and see the new features!

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